come again?

Tianmu and I went to pick up takeout for the team on Wednesday afternoon. our lunch spot of choice is always a frenzy of activity. the kitchen and the dining areas are packed with busboys and patrons, and everybody is shouting orders and it's all very fast and efficient. we watch as our six set lunches are delivered almost immediately from the kitchen to the young man working the counter. he appraises the food for a moment, carefully selects a plastic bag, and, one by one, begins to relocate the meals from the counter into the bag very slowly and with great consideration. about halfway through, he appears to realize that the bag is too small, chooses a new bag, and carefully repeats the process.
for reasons unknown -TM and i are observing very closely and curiously- he decides that the second bag is inadequate, and repeats the process again. when he presents us with our order, i very seriously ask him if i could trouble him for a new bag; this one isn't comfortable for me. he, with no irony, apologizes, retracts the food, and begins to slowly dissemble and reassemble our package before presenting it again for my inspection. TM's in stitches by this point, because, because, she gasps, while everybody else's name tag is in Chinese, his reads Nicole.